Product FAQs

MUGS- Wrap-Around Print Mockups?
How to mock up a wrap-around design for a mug? We do not, at the moment, offer a wrap-around mock up generator. To work around this you can create your...
Wed, 27 Apr, 2022 at 8:46 AM
Print area for the wine totes?
What is the print area for the wine tote bag? The maximum width is 5.25" The maximum height is 9.5"
Mon, 15 Nov, 2021 at 10:52 AM
Tell me about 2800 px x 3200 px file size
Our most generic file size that we've been using since our inception is  2800 wide x 3200 tall @ 200 dpi. This is a rectangular file and tran...
Mon, 9 Aug, 2021 at 9:43 AM
Why do we require PNG files? (same as File Formats article)
(short answer): PNG files are what we require because PNGs preserve transparency within files. (more detailed answer): Saving a file as a PN...
Thu, 12 Aug, 2021 at 8:41 AM
3 ft x 5ft Banner Dimensions & Attached PSD template
Banner dimensions: 60 inches x 36 inches BUT we need a 2” bleed on all sides-- so that would give you the following: File size requirements: 64 inche...
Fri, 17 Sep, 2021 at 2:55 PM
Hex # & Pantone colors for Two-tone mugs
Mon, 15 Nov, 2021 at 3:12 PM
Why does the print on the actual mug appear smaller than my mock up?
There are a couple of reasons the print may look different on the mock up vs. the actual printed mug: 1. The mock up is on an 11oz mug. 2. Our max prin...
Fri, 17 Sep, 2021 at 3:04 PM
MUGS - Wrap Around Print Dimensions/File Sizes
Question:  What is the print size for 11oz & 15 oz wrap-around mug prints? Anwser: The size for the wrap print is the same for both the 11oz &...
Thu, 14 Apr, 2022 at 2:56 PM
MUGS - Front & Back Print File Size/Dimensions
Question: What are the print sizes for front & back mug prints? Answer: 2.9 in. wide x 2.75 in. tall - This applies to both 11 & 15 oz. mugs. ...
Tue, 26 Apr, 2022 at 8:20 AM
Color-Changing Mug
 About color-changing mugs: The color-changing mug will appear black when it’s room temperature or cold.  When hot liquid fills the color-changing mug, on...
Wed, 5 Jan, 2022 at 12:27 PM